Frequently Asked Questions

1. How long will my product take to arrive?
As soon as your order is completed, we will begin the shipping process. Depending on our carrier, delivery should take 3-5 days in New Zealand and 1-2 weeks for Australia.

A tracking number will be allocated and sent to you in the email.

2. What is your return policy?
We accept returns within 30 days of purchase, as long as the items are unworn and in original condition.

3. Do you offer international shipping?
We currently ship only to Australia and New Zealand. Shipping costs and delivery times may vary based on your location.

4. How can I contact customer service?
You can reach us via email at info@type4studios.com, and we'll respond as soon as possible!